Last updated: September 7, 2025
Who we are
Legacy Lawn Cares LLC (“Legacy Lawn Cares,” “we,” “us,” “our”) provides lawn and landscaping services and online booking/checkout at https://legacylawncares.com.
Contact us
Email: [email protected]
Address: 900 Morrisville Parkway, Morrisville, NC 27560
Information we collect
- Booking & account details – name, email, phone, service address, appointment date/time, yard size, notes.
- Quote details – area (ft²), sod type, calculated totals.
- Order & payment info – order IDs, amounts, status, method; we do not store full card numbers.
- Device & usage – IP address, browser/OS, pages viewed, error logs.
- Communications – emails/forms/chats related to your services.
How we collect it. Directly from you (forms/checkout), from cookies/sessions/local storage, and from integrated providers when needed to deliver the service.
How we use information
- Provide quotes, schedule appointments (Amelia), and deliver services.
- Process payments and refunds (WooCommerce + payment processors).
- Create staff/customer calendar events (Google Calendar).
- Generate estimates/invoices and maintain accounting (QuickBooks Online).
- Send confirmations, reminders, and service updates.
- Secure and improve the site; comply with legal/tax obligations.
Legal bases (where applicable): performance of a contract, legitimate interests (e.g., scheduling, fraud prevention), consent (e.g., marketing), and legal obligations.
Cookies, sessions & local storage
- WooCommerce uses cookies/session to keep your cart/checkout working.
- Quote details (total, sod type, area) may be temporarily stored in WooCommerce session and your browser localStorage to carry the quote into checkout. These are short-lived and cleared after order completion/expiration. You can control cookies in your browser; some features may not work without them.
Payments
Payments are processed by our payment provider(s) (e.g., WooCommerce Payments/Stripe). They receive your card data directly and process it under their own privacy policies. We receive only limited details (e.g., last 4, brand, status).
Sharing with service providers
We share data with vendors who help us run the business, such as:
- WooCommerce (store engine), Amelia (booking).
- Google Calendar (staff/customer events).
- Use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
- You can revoke access at https://myaccount.google.com/permissions.
- QuickBooks Online (accounting, invoices/estimates).
- Payment processors, hCaptcha (spam/fraud), hosting, email & CRM tools.
Providers are required to protect your information and use it only as directed by us.
Retention
- Orders/invoices/accounting: up to 7 years (tax/legal).
- Bookings/quotes: as long as needed to provide service, then archived or deleted.
- Logs/security data: typically 30–180 days. We may keep data longer if required by law or to resolve disputes.
Your choices & rights
- Access, correct, or delete your information (subject to legal limits).
- Opt out of marketing emails at any time.
- Certain state privacy laws may grant additional rights—contact us to exercise them: [email protected].
Children’s privacy
Our services are not directed to children under 13. We do not knowingly collect their personal information.
Security
We use reasonable administrative, technical, and physical safeguards. No method of transmission or storage is 100% secure.
International transfers
If data is processed outside your region, we use appropriate safeguards consistent with applicable law.
Changes
We may update this policy from time to time. The “Last updated” date will change, and material updates will be posted here.